Information

Welcome to the FIREWOODs FAQ page! We've compiled answers to the most common questions we receive to help you make informed decisions about your firewood needs. We pride ourselves on being extremely friendly and community-oriented, so if you don't find the answer you're looking for, please don't hesitate to contact us!

Frequently Asked Questions

At FIREWOODs, we understand you might have questions before purchasing firewood online. We're dedicated to providing a trustworthy and seamless experience. Below, you'll find answers to common questions and concerns. Our approach to customer service is extremely friendly and community-oriented, ensuring you feel supported every step of the way.

What are the most common questions customers ask?

Customers frequently inquire about delivery options, payments, and the quantity of firewood in each bag.

payments are done in cash at time of delivery 

Please see our Pricing & Sizes page for detailed information on firewood costs.

How much does delivery cost?

Delivery costs vary depending on your location in Dublin, Ireland. Please see our Contact page for further details or to get a personalized quote.

What if I'm worried about getting bad wood or don't trust buying online?

We understand that trust is important. At FIREWOODs, we guarantee the quality of our dry firewood. If you're not satisfied, please contact us, and we'll make it right.

How do I buy firewood from FIREWOODs?

At this time, we accept cash payments on delivery. When you place an order, we will confirm an advance amount and provide a scheduled delivery time

How much firewood comes in a bag?

The amount of firewood per bag is detailed on our Pricing & Sizes page, ensuring you know exactly what you're getting.

What are the most important questions for customers to see?

The most important questions are related to  how to buy firewood, and the cost of delivery, all of which can be found on this page or linked to our dedicated pages.

How would you describe FIREWOODs' approach to customer service?

Our customer service is extremely friendly and community-oriented. We're here to help with any questions or concerns you may have.

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Your questions, answered

Still have questions? We're here to help! At FIREWOODs, we are committed to providing clear and helpful information. If you can't find what you're looking for, reach out to our friendly team.